이를 위하여 본 논문에서는 실존하는 2개의 기업을 대상으로 설문조사를 통한 SNA(사회연결망 분석, Social Network Analysis) 기법과 통계적인 검증을 위한 ANOVA(분산분석) 기법을 거쳐서 조직의 수평적/수직적 구조가 비공식적 내부 네트워크에 얼마나 영향을 미치는 지를 분석하고 있습다.
논문 도입부의 이론적인 배경에 비해 방법 및 과정이 상대적으로 빈약하여, 본 논문의 결과에 대해 쉽게 납득이 가지 않는 부분도 있지만, 조직구조에 대한 양면적인 관점과 이에 대한 정량적인 분석을 시도하여 공학적으로 조직구조를 분석했다는 것에서 참조할 만한 논문입니다.
논문명
Formal Structures and Informal Networks: Structural Analysis in Organizations
저자
Olaf N. Rank (Dept. of Marketing and Management, Engehaldenstrasse 4, 3012 Bern, Switzerland)
수록저널
Scandinavian Journal of Management, Vol 24, Issue 2, June 2008, pp145-161
Adopting a network-analytical approach this study tests predictions regarding the coexistence of formal organizational structures and informal networks. Data have been collected on the cooperative relationships within the strategic decision process at the two top-management levels in two German multinational corporations. The results from applying QAP and ANOVA analytical techniques reveal-against widespread assumptions-that managers participating in strategy-making not only use informal cooperation ties in addition to their formally designed relationships, but they also disregard their formal work contacts to a surprising extent. Moreover, significant differences can be found between horizontal and vertical relationships: (1) formal horizontal ties are much more likely to be disregarded than formal vertical ties, and (2) a significantly greater number of informal ties are built and maintained in a vertical rather than a horizontal direction. The results contribute to the existing literature in this field by offering deeper insights into the interdependencies between formal structures and informal networks.


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